Work with us

As a Young/Young Adult Carer Administration Volunteer, you will provide vital administrative support to our Young Carers Service. Typical tasks include:

Update and maintain the Charity Log database with current contact details for Young Carers and their families.
Help create and distribute flyers, posters, and newsletters to keep Young Carers informed about upcoming activities and support services.
Assist staff in booking and organising events, workshops, and trips, ensuring all logistical details are in place.
Contact Young Carers and their families to confirm attendance, provide information, and gather feedback.
Support group sessions and activities by preparing materials and helping create a welcoming, safe environment.

Could you spend a few hours each month helping to improve the lives of the estimated 18,000 young and adult Carers in Sutton?

Join the team who:

-ensure the charity’s governance to the highest level and quality

-help secure, maintain and grow our services

-assist in setting our strategic vision and goals and lead the organisation accordingly

-ensure the Management Board, together with the Chief Executive Officer, develops and meets the long-term strategy for the organisation

-support and guide the Chief Executive Officer in achieving the agreed strategic and operational objectives

If you would like to support us in our mission to ensure each and every Carer in Sutton has the support they need to maintain a life of their own alongside their vital caring role, get in touch.

Reception & Administration Volunteers are a vital part of Sutton Carers Centre, warmly welcoming Carers, visitors and callers as the first point of contact. They provide reception support — answering calls, greeting Carers — and assist our Central Services Team with key admin tasks, from preparing promotional materials to helping with mail-outs. Their contribution keeps our services running smoothly and ensures Carers feel supported from the very first hello.

As an Advice and Information Volunteer, you will be the first point of contact for Carers contacting Sutton Carers Centre. You will support Carers with compassion and empathy, providing them with accurate, up to date advice and information about a range of topics, including local and national services and support they may be entitled to.

Be the first point of telephone contact for Carers who can be desperate for support and in distress.
Support Carers with registration on our database.
Provide accurate information, guidance and signposting to services and resources.
Support staff by triaging needs and making referrals where appropriate.
Preparing promotional materials.
Booking appointments with Carers.
Checkins with Carers to see how they are doing.

Might you be available for one off events to help promote Sutton Carers Centre

As a Meeter-Greeter Volunteer, you’ll provide a warm welcome to Carers, visitors, and professionals arriving at Sutton Carers Centre. You’ll help people find where they need to go, assist them in using stairs or lifts, and make sure their first experience of the Centre is positive and reassuring.

Welcome visitors, Carers, and staff in a friendly and helpful manner.
Assist visitors to sign in, recording simple visitor information and inform staff or group facilitators of their arrival.
Accompany visitors upstairs or assist them to use the lift safely to reach Sutton Carers Centre rooms.
Help participants find the right room for Carer groups and activities.
Offer refreshments (tea, coffee, or water) and help visitors feel comfortable while they wait.
Keep reception and waiting areas tidy, welcoming, and stocked with leaflets.
Hand out information about Sutton Carers Centre services or direct visitors to the right staff member.
Support with light administrative tasks (printing, photocopying, preparing welcome packs).
During quieter periods (e.g. between groups, deliveries, or drop-ins), you can complete optional online training modules on a range of topics.
Uphold Sutton Carers Centre’s values of respect, confidentiality, and inclusion.

Are you qualified as a masseuse, reflexologist or ither form of complimentary therapy? We'd love to hear from you if you can volunteer a few hours of your time on a regular basis to provide treatments to Carers.